Provide Support is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional web-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, proactive chat, operator-to-operator chats, and automatic chat transcript emailing. Very easy to set up - just paste a small HTML snippet into your web page source code. No plug-ins or software installation required on customer’s side. Fully customizable to fit your website’s design.

Provide your clients or visitors with real-time support. Live Representative is a inexpensive real-time hosted chat solution that can be access from any browser at anytime. Why make your clients or visitors wait to receive your response when you can talk to them live. Just copy/paste our simple HTML code into your website and your live.

Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include eiter text based database or Mysql database, chat notification, user is typing message, multiple chat sessions and multiple operators. Features: Operators can monitor the webpages that are being visited Operators can chat with multiple clients at once. Track Referrer URLs Canned responses (w/ option for user-specific) pushing of HTML and URL messages to Client. Ability to have visitors leave a message if no one is online to help No database Required (Can use EITHER a text database or MySQL) Favorite Image option that allows Visitors to choose images that they like and create their own gallery of favorite images. Is FREE and open source code. Upgraded to newer versions without loosing information.

UserInteract Live Support enables operators the ability to chat directly w/ visitors. Operators can monitor support calls & visitors directly from their monitor screen. Extensive visitor details: -Traffic history -History of support sessions. Initiate chat sessions (2 types!): -Force open chat sessions w/ visitors -Invite visitors to chat Provide live support on: -E-mails, auctions, multiple websites Custom: Chat screen logos -Online/Offline status icons -Chat greetings -Canned messages Lots More! Create an accnt for Free!

bigWebDesk is a customer support help desk system that offers many features like allowing the administrator to setup custom ticket fields, category reporting system that identifies and reports the reasons behind a ticket submission, includes a powerful knowledgebase, parses email and create tickets, allows users to select support representatives of their own, and has many other features.

This two way online communication supports text based messaging to contact each other in real time. All product info such as price, requirements, pictures, description etc., can be shown to the customers using seperate windows. Transcript of dialogue can be sent to the customers through email on request. Reports can be made in real time about operator performances including timing, number of customers they attended etc., Through admin area operator session can be controlled. A custom library can contain stored messges, links to support customers instantly.

Organize your customer requests. Create tickets via login or via email. Unlimited end-users and unlimited customer service reps. Color coded status codes. Customizable autoresponses. Mutliple themes. Customer can choose their own theme or admin can lock in one theme. Task manager. Priority tickets. Automatic escalation feature. Works on any server and any platform. Additional modules available including PDA "On the Go" module and Live Help module.

ConverseLive can help your company become more efficient by adding the "human" element to your website and thereby, giving you the competitive advantage within your industry. By providing live online customer support services on your web site. You can also chat with all your visitors while they are on your site

Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and sales force automation you will have the professional tools to give your website the competitive advantage it needs to go to the next level. Marketing Automation Features: Create & modify feedback forms with no coding necessary • Instantly update forms on all sites with a single click • Complete visitor tracking for every site • Generate reports on a single site or for all sites cumulatively • Automatically create perfectly optimized promotional sites... Detailed Reporting Features: • Which campaigns are producing phone calls • Which campaigns are producing feedback submissions • How much revenue each campaign has produced • Actual Return-on-Investment (ROI) for the campaign • Number of leads closed • Number of leads in-progress • Number of possible sales lost • Non-qualified leads handled... Also included are complete Customer Relationship Management features (CRM), automatic promotional website generation, data mining, and more. Sign up for a free 14 day full featured trial!

LIVE TechSUPPORT allows you to interact effortlessly with your website's visitors. Using LIVE TechSUPPORT you can provide support and/or sales assistance all in real time and directly from your website when you are online and interactive support when you are offline. Increase your sales, reduce your costs, improve customer service. LIVE TechSUPPORT is inexpensive and a great hosted solution. Full Web-based or software interfaced. Developed in 2 languages: English and Portuguese.